Eedo's products enable you to be smarter and move faster by connecting your employees with the organization's knowledge base. The Eedo Customer Satisfaction team delivers services to help you take full advantage of our products' capabilities while maintaining a low cost of ownership and ensuring 100% system availability.
Self-service Eedo Support is available around the clock, every day, via EEDO Direct. Eedo helpdesk support is available via e-mail and telephone during extended business hours serving all major time zones. Whether in Belfast or Boston, we have on-duty support staff to ensure optimum user experience and assist you with system maintenance.
Our online support center (built on our ForceTen product), offers an array of self-service resources such as documentation, software downloads, training and a searchable knowledge base that includes tips and tricks, frequently asked questions and learning objects.