The increased use of software applications in today’s workplace presents both a significant challenge and opportunity from a training perspective. Eedo Context responds to the challenge and the opportunity, by using the software application to enable employees to quickly access contextualized learning and knowledge assets appropriate to the task at hand.

Eedo Context for ForceTen offers a simple and innovative way to deliver contextualized performance support and learning on demand by distributing learning content based on the user's profile, the software application in use, and the precise location where help is needed within the software interface. The product enables organizations to easily associate tutorials, help files and other knowledge assets to a specific location on a software interface for virtually any software application. When integrated with Eedo ForceTen, Eedo Context delivers dynamic content that is application-specific, adapts to the user's profile, and is contextualized to the task at hand within a workflow model. Users can access help content, tutorials and other knowledge assets, then return quickly to the task at hand.

Eedo offers Simplify, an advanced software simulation tool that can be packaged with Context and ForceTen to advanced, low-bandwidth software simulations, documentation and help content. Simplify offers a robust content creation environment for application training which leads to greater knowledge retention, multiple output formats, including Demo, Practice, Test but also documentation and online help formats, including audio.

Through its ability to precisely focus learning within the context of the task at hand, Eedo Context will enable companies in a broad range of industries to make great strides in both personal and organizational productivity.

Click here to view the Eedo Context multimedia brochure.

Eedo Context Connector is a software toolkit that enables the building of an intelligent information delivery system, leveraging the information (content) already available in many different systems throughout an organization. This delivery system can retrieve the context of a user’s query from any IT application and use this (and other factors) to focus on the possible set of results. The Context Connector is a client server application that can capture troublesome IT and non-IT predicaments within your applications and connect end users to the best content available from ForceTen, Eedo's flagship Learning Content Management System. Employees can now get the support they need, when they need it. With Eedo Context, that means precise, relevant help and knowledge, delivered in response to a user's exact situation within the software application.

Eedo Context Coach is the user's interface to contextualized performance support and learning. Eedo Coach offers a new and unique access mechanism which complements the traditional forms of access to knowledge including hypertext linking, search engines and tables of contents. Eedo Coach recognizes the location within the business application, and presents content to the user that has been associated with this location using Context Connector. Eedo Coach is compatible with most desktop platforms, has a comprehensive set of deployment options and is designed to accommodate ease of maintenance following deployment.

Key Benefits

Improves productivity for mission critical business applications and processes

Connects employees to contextualized tutorials, help files, information, and knowledge assets

Reduces training and support costs, improve employee productivity and increase ROI in human capital

Empowers employees by allowing them to easily access information in their "moment of need"