Archived Webinars

Unlock your Existing Learning Investment with the Power of an Effective Learning Content Management System
Presented By:
Bob Swift-Hill & Lam Nguyen, Sweet Spot International (SSI)
David Fergusson, Hatch Engineering

Do your legacy training programs need a new lease on life?

Characteristics of your organization’s existing learning content:

• Sound educational principles
• Valid learning objectives
• Solid, relevant content

But your computer-based training content from the last decade is getting harder to access and deploy since it’s locked into “installable” CD-ROMs or training videos. You’re familiar with browser-based learning technology systems but are not sure how to begin the transition.

Join Eedo Knowledgeware™, Sweet Spot International (SSI), and Hatch Engineering, as we discuss the seven key benefits for moving your legacy content to a web-based learning content management platform.

1. Web-based deployment
2. Centralized storage
3. Centralized record-keeping
4. Dynamic delivery
5. Reusability
6. Robust assessment technology
7. Controlled delivery costs

SSI has been involved in several conversion projects, including a 10,000 page conversion for Hatch Engineering. David Fergusson, of Hatch Engineering, will explain how SSI completed the conversion of a 12 CD-ROM library into the ForceTen LCMS platform.

Our Presenters:

Sweet Spot International
Bob Swift-Hill – Director - Bob has extensive experience in the design, production and project management of eLearning systems. Bob's 25+ year career includes advertising, educational television, CBT and five years of eLearning production using ForceTen™ from Eedo Knowledgeware. Sweet Spot International provides custom eLearning services and training for customers in a variety of sectors, including transportation, government, manufacturing and police forces.

Lam Nguyen – Programming and Authoring Specialist – As the lead ForceTen Author and Trainer, Lam is skilled with a variety of software applications and has extensive experience in extending ForceTen through the use of javascript and software simulation tools. For over five years, she has worked closely with clients in both training and application support roles.

Hatch Integrated Learning Solutions
David Fergusson – Technical Director of eLearning
Dave has been developing Computer Based Training material for the steel industry since 1996 and has been involved in all aspects of project management, design, development and delivery of computer based training in a variety of formats and delivery solutions to Hatch's clients. As an e-learning consultant, he has experienced the constant evolution of software, delivery systems and the re-adaptation of learning material to fit these changing technologies.

Quality Customer Service in a Service Oriented World: Leveraging Learning Technology to Drive Immediate Results
Presented By:
Dr. David Stone, E-Learning crew
Dr. Steven Shaw, Eedo Knowledgeware

In today’s highly competitive marketplace, customer service & brand loyalty are becoming key differentiators for many retailers and service oriented businesses. Web-based training has been proven to be a cost-effective and highly measurable method of disseminating product knowledge, company information, technology changes, and market competitive news to large and widely distributed workforces. Join Dr. David Stone of the E-Learning Crew and Dr. Steven Shaw of Eedo Knowledgeware as they take attendees through various service case studies looking at the challenges presented and how they used web-based training to improve customer service and improve the company’s bottom line.

In this one hour online presentation, Leighanne DeMarzo discussed the key challenges in providing effective sales training. Using data from the pharmaceutical industry, Leighanne discussed how practical content management can help sales leadership reach their objectives.

• Speed to market with relevant and timely material
• Consistent delivery of the right amount of information
• Sharing knowledge across the enterprise in a centralized way
• Need to minimize time away from selling
• Compliance

In this one-hour webinar, the American Management Association demonstrated how effectively implementing technology and training events can be the ideal recipe for success.

• discuss their Blended Learning model
• review their successful combination of technology and live, learning events
• demonstrate their web-based content
• explain the AMA's measurement strategy
• show how the AMA management reports can prove training effectiveness

Many enterprises are now turning their attention to the challenge of more efficient content development. The Learning Content Management System (LCMS) is at the heart of any strategy to better automate this process. Similar to learning management, however, needs vary depending on the organization size, volume of content development, number of contributors, and type of training programs.

This one hour webcast sponsored by Eedo Knowledgeware discussed the challenges of organizations pursuing a content strategy.

Specific challenges include:

• Developing the ROI
• Addressing organizational change
• Cross-departmental cooperation
• Globalization: Crossing cultures and languages
• Expected business benefits
• Technology considerations
• Content Management: Taxonomy, Meta-Data, etc.
• Rapid Development
• Content Repurposing and Reuse