Financial Industry Turns to Eedo to Mitigate Risk by Managing Regulatory Compliance Training

Ability to streamline compliance and new product training are key drivers for choosing Eedo’s learning and knowledge system

NASHUA, New Hampshire , – (September 18, 2007) To centralize and streamline regulatory compliance training and keep employees current with the latest products are major challenges facing financial institutions today. Not only do organizations have to deliver the appropriate training to different audiences, they need a system that gives them the ability to update details quickly and track and report on results accurately.

With these issues in mind, a growing number of financial service organizations such as BB&T, MetLife, and one of the world’s largest insurance companies are using Eedo Knowledgeware’s learning and knowledge system, Eedo today announced.

“Eedo’s learning and knowledge systems, including ForceTen, Eedo’s learning content management system (LCMS), allows developers to build content in a modular way and reuse it. This is particularly useful in adhering to compliance issues that may need to be updated often or may vary across various geographies, languages and job descriptions,” said Bryan Chapman, Chief Learning Strategist at Chapman Alliance. “The Eedo team who comes from a learning background understands the challenges and have built tools that help to mitigate risk.”

“In the past, we were very limited by our delivery system in how we could present content. When faced with taking regulatory or compliance training our employees reacted the same way they would to bad-tasting medicine, they knew they had to do it, so they just got it over with. But that has all changed. With Eedo’s ForceTen we are able to create and disseminate engaging content that employees really like and are able to understand. Call volume to our helpdesk has declined dramatically since we started using ForceTen,” said David VanSchooten, e-Learning Manager at BB&T.

Eedo’s product suite offers the functionality organizations need to develop, deploy and maintain regulatory compliance and other training programs. The built-in assessment tools, allow users to demonstrate their comprehension of the material. The dynamic capability of Eedo’s products makes it possible for organizations to easily update and reuse content while delivering flexible learning programs that can adapt to individual users’ needs, requirements and preferences.

The suite includes:

Eedo ForceTen: Eedo’s flagship LCMS;
Eedo Context: a workflow learning tool;
Eedo Enable: an index and search tool;
Eedo Unify: a content and administrative management tool; and
Eedo KnowledgeSync: a course/content player.

“A big part of compliance and also product training is keeping the content current: being able to easily and accurately manage records, such as wrapping rules around files to control how long to keep them and to highlight when they are updated,” said John Hudson, President and CEO at Eedo Knowledgeware. “ForceTen includes all the features necessary to handle that degree of detail quickly.”

About Eedo Knowledgeware

Eedo Knowledgeware is a leading provider of learning and knowledge systems to drive productivity and efficiency. Eedo offers a set of powerful, adaptable and easy-to-use tools for business people and learning experts, addressing practical knowledge management requirements including; learning content management, dynamic delivery, rapid authoring, assessment, knowledge sharing, performance support and indexing and search. Eedo's award winning products are utilized in a broad range of industries and enterprises such as The Boeing Company, Convergys, Foreign & Commonwealth Office, Internal Revenue Service and Lufthansa. Eedo is privately held, with offices in the U.S.A., Canada, Germany, Netherlands and the United Kingdom. http://www.eedo.com

For further information
Melonia M. da Gama
Director of Marketing
819.775.9494 x248
melonia.dagama@eedo.com

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