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One of Eedo’s most valued and longest standing partners is Sweet Spot International (SSI), a customer-focused and highly capable organization based in Calgary, Canada, since 1985. SSI provides knowledge and Electronic Performance Support solutions to a variety of organizations, with particular expertise in the Police, Government, Engineering, Oil & Gas and Transportation sectors.
SSI customers typically need assistance in risk management, growth management, workforce turnover and training compliance. SSI offers a full range of turn-key consulting services including project management, curriculum instructional design, media production, scriptwriting, authoring, programming and sustainment planning.
Because SSI services are focused on electronic self-paced delivery, and because of the broad capabilities of Eedo products in this area, Eedo technology is found in 90% of SSI solutions. Some examples of recent projects which combine SSI services and Eedo products include:
The Petroleum Registry of Alberta (Canada/U.S.)
- Planning, instructional design, content development and implementation
- Photo and graphics media development
- Ongoing sustainment
- Integration with TRACCESSTM LMS
Canadian Pacific Railway (Canada)
- Planning, instructional design, content development and implementation
- Photo, video and graphics media development
- Training, application support and coach-mentoring
Hatch Engineering (Canada/Australia)
- Conversion of 12 CD-ROM Authorware CBT catalog
- More than 10,000 ForceTen content pages
- Training, application support and coach-mentoring
Calgary Police Service (Canada)
- Initial pilot, followed by planning, instructional design, content development and implementation
- Training, application support and coach-mentoring
- Cooperative development
- Integration with TRACCESSTM LMS
Durham Region Police Service (Canada)
- Initial pilot, planning, instructional design, content development and implementation underway
- Integration planned with Oracle PeopleSoftTM ELM LMS
Edmonton Police Service (Canada)
- Training
- Planning, instructional design and content development
- Implementation planned
- Additional content development and implementation planned
- Integration planned with TRACCESSTM LMS
WestJet
- Proof-of-concept design and implementation
- Training, application support and coach-mentoring
- Ongoing outsource content development
Some of the factors that differentiate SSI from other providers include:
- Broad knowledge and expertise in the areas of solution design, instructional design, media production and performance support
- Access to leading technology
- A holistic approach to current and planned training needs
- Ability to provide knowledge transfer solutions using personal coaches/mentoring and a front-line support model
- A solid track record of performance
SSI has been an authorized Reseller of Eedo products since 2002, and was one of the first companies to be certified for Delivery of Services related to Eedo products. Current Certifications include ECAP (Content development), ECIP (Integration), and ECTP (training).
SSI recently secured a Standing Offer for ForceTen with the Government of Alberta, Canada.
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